Background

We exist to help your business
reach its full potential.

What can you learn from your clients?

I have previously written about the benefits of client surveys. The start of this new year represents a great time to gather some insights and feedback from your clients to help with your business alignment and to ensure you are truly meeting your clients’ needs and objectives.

The findings of a client survey deliver valuable intelligence that the owner of the business can use to assist with:

i. Business planning;

ii. Decision making; &

iii. Closer alignment with client expectations.

OBS specialises in facilitating client surveys.

There are a variety of means we utilise to undertake client surveys including:

i. online (*);

ii. direct mail out,

iii. in-depth interviews with select clients; &

iv. targeted focus groups.

*Online solutions are the most popular and the most efficient.

OBS makes undertaking an online client survey easy and trouble free. The steps involved in the OBS online offering are detailed below:

i. Initial overview meeting to understand objectives of the survey;

ii. Preparation of tailored questions;

iii. Issuing of survey to selected clients;

iv. Review and Analysis of results;

v. Preparation of report detailing responses; &

vi. Presentation of report, including recommendations, to owners.

The investment for this online offering is: $1,650 (GST inclusive) - as at 24 January 2017, subject to change.

The responses gathered are powerful and provides the insights that the business owner can use to ensure the business is heading in the right direction.

If you would like to understand more about this offering, I would be delighted to speak with you.

OBS exists to help your business reach its full potential.

Go well.

Tags

  • Client Surveys

Step In – Step Out Solutions.